FAQS

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  • Yes. Visiting The White Closet is by private appointment only, for those who are ready to order their made-to-order gown. Book in with us via our online booking system, or Click Here.

  • We suggest starting your search 12 months out from your wedding date - ideally placing an order 9 months out. This gives you plenty of time to not feel rushed - there are options for more, or less times. But less and rush fees may apply. If you are unsure about your timelines we are here to help - get in touch.

  • First appointments with us are 1.5 hours. Second Appointments are 1 hour.

  • Our Made-To-Order pieces start around £2000 up to £6500, with the majority of our styles sitting between £2500-£4000. We also have off-the-peg sample options for up to £2000, please select “ Sample Studio” when looking within this price range.

  • Our sample sizes range between a UK10-UK18, with the majority of our styles being a UK 12. We are committed to sample inclusivity and are continually expanding our size offering. We are here to make you feel incredibly comfortable, if you have any concerns please reach out to us as we know we can help.

  • We can accommodate up to 3 guests, plus The Bride. Most brides find too many opinions can become confusing and make the process much more overwhelming than it needs to be. At The White Closet, we want to keep the focus on you and only you.

  • Yourself, an open mind and the mindset that you very well may find “The One”.

    But practically, we recommend nude underwear and minimal makeup. We do request no fake tan as it transfers onto dresses and ruins our samples.

  • To help get the very best idea of how you’ll look and feel on your wedding day in one of our White Closet bridal gowns, we’d encourage you to think twice about your underwear selection on appointment day. Nude-coloured, seamless underwear works perfectly under bridal gowns and a strapless bra is often useful (even if you bring it along in your handbag!).

    Because our dresses are white or off-white, we’d ask you to hold off on false tan for your appointment and opting for minimal makeup makes taking the dresses on and off much easier. We’ll be providing you with a pair of gorgeous Jimmy Choo bridal shoes to try on with the dresses so you don’t need to worry about bringing a pair along with you unless you’ve already bought your shoes for the big day in advance.

  • We’ve taken our time curating bridal dresses that perfectly balance couture fashion and bridal to offer our White Closet brides something totally unique. From contemporary gowns to intricate detailing, we’ve created the perfect alternative to tradition.

    To see our full designer range currently please visit our ‘Designers page’.

  • In our experience, every bride that comes to The White Closet is different. Many brides know it’s “the one” instantly, whereas lots of brides want to try their dress on several times before making a final choice. As long as you feel both comfortable and excited to purchase your dress, then that’s the right day for you.

  • The sweet spot for ordering your bridal dress from The White Closet is approximately 9 months before your wedding day. Many of our lovely brides order much before this because they’ve found their perfect dress and don’t want to wait any longer to order and this is also absolutely fine. In fact, we love an organised bride!

    But don’t worry, if you have less time than this to find your gown, there are lots of ways we can work around our designer’s timescales, so if you’re a last-minute bride, get in touch and we can chat about your options.

    Rush fees can apply with come designers dependant on lead times, so please reach out via email so we can be specific about everything for you.

  • Imagine the perfect pair of bridal shoes to coordinate with your dream dress and you’re probably thinking something along the lines of Jimmy Choo, right? Well, that’s what we thought. So, now at The White Closet, you can exclusively try on the Jimmy Choo bridal collection shoes with all of our bridal gowns.

    If you fall in love with a pair that you just can’t leave without, we’ll send you over to our friends at Jimmy Choo, where they’ll take special care of you while you purchase your designer wedding shoes.

    Alongside our collection of dream wedding shoes, we have also carefully curated a chic range of beautifully contemporary hair accessories, jewellery and veils to add to your bridal look.

    Book in for an accessories appointment here.

  • After the excitement of choosing your perfect wedding dress, the time will come when you decide to purchase your gown. Here, we take a 50% non-refundable deposit on the dress to enable us to order it with the designer and begin the process of having it made. The balance of the dress is payable when the gown arrives into The White Closet and you can come to try it on for the very first time.

  • When you’ve made your decision and purchased your dress, paying a 50% deposit at your appointment, we then get in contact with our friends at the designer’s studio and place the order for your gown. Around a month after you’ve ordered your wedding dress, we’ll be in touch with you by email to let you know the delivery date for the gown and to book you in for an appointment to try on the dress once it’s arrived.

  • In the meantime, it’s best to book your fitting appointment with your chosen seamstress as far in advance as possible to ensure there are no delays. Once you know what date your dress is due to arrive, you can let your seamstress know, alongside your wedding date, and she will advise a date to come in for your first fitting. In general, your first fitting is usually around 12 weeks before the date of your wedding and your last fitting is around one month before

  • Once your dress arrives at The White Closet, you can come into the boutique for a Styling appointment of an hour. Here, we can help you with alternations suggestions to discuss at your fitting appointment and complete your dress with the perfect hair accessories and jewellery. This is where you’ll complete the purchase with the final balance of the dress and either take the dress away with you or arrange a collection date closer to your fitting appointment.